How Can Pediatric Practices Improve Retention Rates?
Improving retention rates often involves a multifaceted approach. Practices can focus on enhancing the patient experience by training staff to provide excellent customer service and creating a welcoming, child-friendly environment. Implementing feedback systems, such as surveys or focus groups, can help identify areas for improvement. Practices should also prioritize effective communication strategies, ensuring that families feel informed and involved in their child's care. Additionally, leveraging technology, such as patient portals and telehealth services, can increase convenience and accessibility, potentially boosting retention.
