retention rates

What Factors Influence Retention Rates?

Several factors can impact retention rates in pediatric practices. Communication is key; clear, empathetic, and consistent communication with patients and families can enhance satisfaction and retention. The quality of care is another crucial factor; families are more likely to stay with a practice that consistently provides high-quality, evidence-based care. Convenience also plays a role; practices that offer flexible scheduling, easy access to care, and efficient processes tend to retain more patients. Lastly, the overall experience, including the friendliness of staff and the environment of the practice, can influence retention rates significantly.

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