To prevent pretexting, healthcare providers should implement several security measures:
Verification processes: Always verify the identity of the person requesting information. This can be done through multi-factor authentication or by asking questions only the legitimate party would know. Staff training: Regularly train staff on the importance of data security and how to recognize potential pretexting scenarios. Audit trails: Keep detailed records of who accesses medical records and for what purpose. Access controls: Limit access to sensitive information to only those who need it to perform their job duties.
