feedback and communication

What Are the Best Practices for Giving Feedback?

When giving feedback, it is important to be specific, constructive, and timely. Feedback should focus on behaviors and actions that can be changed rather than personal attributes. Using the "sandwich" approach, where positive feedback is given before and after constructive criticism, can be an effective method. Additionally, pediatricians should be open to receiving feedback from their patients and colleagues to foster a culture of continuous improvement.

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