How to Balance Positive and Constructive Criticism?
Balancing positive and constructive criticism involves recognizing and affirming good performance while also addressing areas that need improvement. Using the "sandwich method" can be effective: start with a positive comment, followed by constructive criticism, and end with another positive remark. For example, "You did a great job engaging with the child. However, I noticed that the parents seemed confused about the medication instructions. Overall, your empathy and communication skills are very strong."