How Can Technology Enhance Customer Service in Pediatrics?
Technology can play a significant role in enhancing customer service by:
- Implementing Electronic Health Records (EHRs) to streamline patient information and enhance communication. - Offering telehealth services for consultations, reducing the need for in-person visits. - Sending automated reminders for appointments and vaccinations. - Providing online portals where parents can access their child’s health information and communicate with healthcare providers.
