What is Assertive Communication?
Assertive communication is a style that involves expressing one’s thoughts, feelings, and needs directly, honestly, and respectfully. In the context of
pediatrics, it is critical for building trust and ensuring effective communication among healthcare providers, parents, and children.
Using
"I-statements" to express their thoughts and feelings.
Maintaining
eye contact and using open body language.
Listening actively and validating the
concerns of parents and children.
Setting clear and realistic
expectations for treatment and outcomes.
Providing
feedback in a constructive manner.
Being clear about their
child’s needs and concerns.
Asking
questions to understand medical information better.
Expressing their
preferences and expectations for their child’s care.
Advocating for their child’s
best interest.
Providing feedback to healthcare providers.
Conclusion
Assertive communication is essential in the field of pediatrics for ensuring effective and compassionate care. By practicing assertive communication, healthcare providers, parents, and children can work together to achieve the best possible outcomes. Overcoming the challenges associated with assertive communication requires ongoing effort and commitment from all parties involved.
